🎄CHRISTMAS SALE - USE CODE 'XMAS' FOR 25% OFF!🎄

FAQs

Shipping

  • Orders inside the UK take 1-3 business days to be delivered
  • International orders take 7-14 business days to be delivered. Shipping time might vary depending on location, shipment method and other factors.
  • We ship the canvas within 1-2 business days once the design is finished and approved
Shipping inside the UK is FREE whilst shipping outside the UK costs £14.97. All orders are sent with tracked shipping to ensure your canvas arrives safely and on time
Yes, all orders are sent via tracked shipping. We will send you a tracking number once your canvas has been shipped so you can track your order.

Design

Our designers aim to finish your custom design within 24-48 hours. Once the design is ready, you will be sent an email requesting approval before we print and ship your canvas.
Of course! When we email you the design for approval, you are free to request changes.
Every design we make is completely unique, just like your pet.

Pet Photos

Yes, the photo you upload can contain more than one pet. For example, if you have a photo of both of your dogs sat next to each other, you can upload this. Or if you only have seperate photos of your pets, you can upload a photo of each of them and our design team will put them together into one design for you.
The higher the quality of the uploaded image, the easier it will be for our design team. If you photo is not of high enough quality, we may contact you to ask for another.
If our design team have any issues with the supplied photo, they will contact you with more details and ask for another.